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Progress Over Perfection

Amy Schumacher is CEO of The Heritage Group, a U.S. based sustainability investor. Amy tells Nomura Greentech that she is applying generations of business experience to grow vital new industries such as battery recycling.

This interview first appeared in the Winter 2023 edition of Nomura Greentech, and is reposted here for promotional purposes.

“We have been in the environmental sector for over 50 years.”

 

What first sparked your interest in sustainability?

At The Heritage Group we are a fourth generation, privately held, family-owned business. We think in terms of decades and ultimately generations, that’s how we are still around.

We have been in the environmental sector for over 50 years. My father founded that part of our organization, and I grew up in that world.

My spark is tied to how we define sustainability as people, planet and communities, as well as our common vision, centered on leaving the world better than we found it.

From early teenage summer jobs to my current CEO responsibilities, sustainability has always been a part of me.

How concerned are you about climate change and the pace at which the world is collectively trying to solve this problem?

We are all citizens of the world on this particular issue and I think everyone needs to explore what they can do to address climate change.

Both big initiatives and small steps can create a significant impact. For example, we’ve taken the small, but important step of eliminating single-use plastic bottles at our headquarters, and other Heritage locations are beginning to do the same. On a larger scale, we’re part of an initiative that’s introducing sustainable solutions into the construction of airport runways.

Tackling climate change is fraught with challenges from inconsistencies in language and measurement, to lack of global alignment and keeping up with rapidly evolving regulation.

I am concerned that the challenge may seem too daunting or the solutions so complex that people either get discouraged or spend too much time debating rather than taking meaningful steps forward.

At The Heritage Group, at least on our sustainability journey, we have adopted the mantra of ‘progress over perfection’ – in other words, even if our action is somewhat imperfect, we’ve ultimately made more progress than if we hadn’t begun at all.

As CEO you oversee The Heritage Group’s portfolio of more than 50 businesses and 7,000 employees. What’s your ethos when it comes to sustainability, capital allocation and investment or acquisitions?

The way we consider sustainability in making investment decisions has changed dramatically. It was always in the ether, but it’s now front and center as a factor that we actively discuss as it relates to strategic investments.

Our portfolio is very diverse. We have some companies that operate directly in the environmental services space and others in various adjacencies around it.

In addition to our core business areas, we have grown our investment thesis into new platforms that ultimately service our sustainability mission. In our HG Ventures portfolio, a hard-tech focused venture strategy, I can’t think of an investment we have made that doesn’t support our sustainability goals.

The DNA of The Heritage Group is in materials science. You have a focus on chemicals, construction materials and environmental services. How are you looking to bring sustainability into these businesses and which one is the hardest to decarbonize?

I’m really proud to be in these sectors and I’m committed to supporting their transition.

When I think about some of our legacy core businesses, we have embraced circularity for a very long time. Take reclaimed asphalt pavement, or RAP, one of the most recycled materials in the U.S., or recovering zinc from one of the largest solid hazardous waste streams in the country.

To decarbonize these businesses, we have long leveraged our Heritage Research Group, which uses science and technology to do more with less and do things differently.

This means harnessing our expertise in specialty chemicals and sustainable fuels to drive development or taking a waste stream from one industry to create an environmentally friendly solution in another or even optimizing processes, not only to reduce waste, but also to decrease our environmental footprint.

Quite often the decarbonization challenge is difficult and instead of leaning in, many investors exit and transfer the problem to someone else. We see that all the time and instead, we are using our expertise in science to drive sustainable solutions.

Which areas are you focused on for new investment and which of your past investments have yielded the biggest sustainability impact?

From an investment perspective, we are always looking at aligning our capabilities with the next emerging macro trend or tailwind – that’s when we are at our best.

Our investment in Cirba Solutions, the largest lithium-ion battery recycler in North America, is a good example of a recent success and where we plan on maintaining our focus in the near term.

Battery recycling is set to benefit from the rapid expansion in the global EV market and the U.S. will continue to develop at a fast pace as there’s a shortage of mineral inputs. Batteries are also associated with geopolitical and societal challenges considering where in the world some of these raw materials are located so recycling can help mitigate these issues.

Our strategy for Cirba Solutions was to look at that emerging opportunity and match it with the expertise within our portfolio companies to accelerate its development.

When I think about our past investments and current capabilities, what gave us the courage to commit to building and ultimately growing Cirba, was our understanding of recycling. We have capabilities in collection, and expertise in the science and technology of reusing materials.

With our track record of successfully handling challenging materials, we see an opportunity to be a leader within that industry. It’s a perfect example of where so many of The Heritage Group’s best capabilities really came together to do something impactful.

To what extent do you think the Inflation Reduction Act (IRA) is fast tracking decarbonization solutions and is it helping any of your portfolio companies?

I think it’s too early to understand the full impact of the IRA. It is definitely raising awareness, driving capital investment and accelerating the pace of business growth within the green space.

A number of our businesses, including Cirba Solutions, were recipients of federal Department of Energy grants related to their innovative technology. We were fortunate to have Energy Secretary Jennifer Granholm at our ribbon cutting to celebrate not only the IRA, but what was possible for one of our emerging core businesses.

Envita Solutions is another example of a key Heritage operating business that is helping our customers achieve their goals through the use of data and science to optimize waste management.

While the IRA is not directly benefiting Envita, it is impacting the customers we serve by accelerating their net zero goals and timelines which in turn creates more opportunities.

The IRA is also having a positive effect on our communities. The Children’s Museum of Indianapolis is one of the best museums in the country, and The Heritage Group helped it apply for a Department of Energy sustainability grant through the IRA. We have a strong passion and commitment towards improving our communities.

Which future technologies are you most excited about?

Every year, around this time, I get really excited about welcoming our hard-tech founders into The Heritage Group Accelerator.

The program brings roughly ten very early stage companies to The Heritage Group for 13 weeks to help launch their sustainability businesses in areas such as green materials, infrastructure, environmental solutions and industrial systems.

It’s inspiring to see so many budding entrepreneurs applying their curiosity, talents and creativity to this space and the number of applicants grows exponentially each year.

Specific technologies capturing my attention include: sustainable aviation fuel, low carbon materials, water technology, and, of course, battery recycling.

There are also brand new technologies that we have never envisioned, which provide a glimpse into the future.

In 2030, The Heritage Group celebrates its centenary. What would you like to achieve by then and what legacy would you like to leave?

As a long term family-owned business, we’re building for generations, leaving people, planet and communities better than when we found them.

I’m fortunate to build upon what came before me at Heritage and to plant the seeds for what will come after, and that’s both a privilege and a responsibility.

Aspirationally, I would like to leave The Heritage Group in a place where it will be successful for the next 100 years, not just the next decade.

That means a focus on top talent. We aim to have a collection of world class businesses where smart, hardworking individuals can make a real difference. We are thinking carefully about the people side of our company because people are our greatest asset and hopefully a part of my legacy.

Who’s your sustainable hero and why?

It would be easy to say my grandfather and father; they had the foresight and courage to introduce sustainability concepts into The Heritage Group at a time when no one was talking about it and really laid the foundations for the businesses that we run today.

But honestly, my sustainable hero is my great-uncle Frank who was the steward of our sustainability journey in the early days, when the environmental industry was so much like the Wild West that we felt uncomfortable operating there.

All leaders have defining moments in their history where they can choose diverging paths and great-uncle Frank’s came soon after we had bought a fledgling environmental business. It was hindered by a series of challenges and leadership at the time was considering getting out and moving on.

But great-uncle Frank said “the world needs people like us in this business so we’re going to lean in, not lean out, and do the right thing, always.”

That really became the fabric and DNA of the business. We never stepped into this because of ESG regulatory pressures, financial returns or to jump on the next big macro trend. My forefathers did it because it was the right thing to do and that has served us at the heart of who we are today.

HAHDhAHSDHAHS

Recap: 2023 United for Service

In a powerful demonstration of community strength, compassion and coordination, The Heritage Group’s 2023 United for Service — a week-long service campaign — recently unfolded across 11 states, bringing together 682 volunteers on a mission to combat food scarcity and hunger.

Now in its second year as a company-wide initiative through The Heritage Group, United for Service originated with the Fehsenfeld family as a way to gather and bond together while giving back to the communities where we live and work. This year’s effort resulted in an impressive 1,400 service hours dedicated to making a real difference in the lives of those facing the harsh realities of hunger.

The heart of our United for Service campaign lies in the spirit of collaboration. Local service organizations, impassioned volunteers, and essential community partners joined forces to address one of the most pressing issues affecting countless lives — the lack of access to adequate, quality food. The scale of this initiative reflects the shared commitment to creating positive change.

The need for food is key to our existence, and the communal sharing of meals is a part of our culture. Families bond over dinner; co-workers chat over lunch. But for some, putting food on the table is a struggle. According to the USDA, more than 34 million people, including 9 million children, in the United States are food insecure. In fact, every community in the United States is home to families who face hunger. But rural communities — where many struggle with limited job opportunities and lack of transportation options to reach grocery stores or food pantries — are especially hard hit by hunger.

The backbone of any successful service campaign is the dedication of its volunteers. Our Heritage volunteers united with a common goal: to make a meaningful impact in their respective communities. With 682 individuals stepping up, each hour contributed becomes a building block in the fight against hunger. Together with business leaders and colleagues, members of our Heritage family served meals at soup kitchens, stocked shelves at food pantries and prepared meals for distribution to community members in need. Spanning across 11 states, our week of service was a testament to the widespread need for assistance and the urgency to address food scarcity on a broader scale. This year’s United for Service week witnessed an impressive tally of 1,400 service hours, which underscores the dedication and commitment to service within our employees.

Crucial to the success of this campaign were the invaluable partnerships forged with local organizations. From food banks and shelters, the collaborative network created a ripple effect, amplifying the campaign’s reach and effectiveness. Together, these partners played a pivotal role in ensuring that resources were utilized efficiently and that the impact extended beyond the week of service.

Beyond the numbers, the true measure of success lies in the lives touched and the communities strengthened. By addressing immediate needs and fostering sustainable solutions, this campaign aimed not only to provide relief but also to create a foundation for lasting change. In the face of food scarcity, our United for Service week stands as a beacon of hope and a testament to the transformative power of collective action. Our combined efforts remind us that, together, we can build stronger, more resilient communities, and that positive change is possible when we are united around a shared vision and purpose.

To everyone in our #HeritageFamily who donated food, sorted produce, chopped vegetables, served lunches and assembled snack packs: Thank you!

HAHDhAHSDHAHS

A Quick Reflection On United For Service

Coinciding with The Heritage Group’s 92nd anniversary as a company, our inaugural United for Service event was held on Thursday, November 17, 2022. Volunteers from around the Heritage Group of companies and centered in dozens of locations across the country came together, united in generous spirit, to serve the communities in which we live and work. With a focus on addressing food scarcity and insecurity, and in partnership with the United Way, volunteers hosted food drives, assembled food kits, sorted and packaged food donations, and served residents of community shelters. We are so grateful for this opportunity and are proud to celebrate the 1,211 volunteer hours. 

What is United for Service?

United for Service is your opportunity to volunteer side-by-side with your Heritage family to meet a need in your community — putting food on families’ tables. This experience is all about building a sense of community among our Heritage family while also giving back in a meaningful way to the communities where we live and work.

United for Service originated with the Fehsenfeld family as a way for the whole group to get together and bond while giving back to the community.

Why focus on food insecurity?

The need for food is key to our existence. And the enjoyment of food is a part of our culture. Families bond over dinner, co-workers chat over lunch. But for some, putting food on the table is a struggle.

According to the USDA, more than 38 million people, including 12 million children, in the United States are food insecure. In fact, every community in the United States is home to families who face hunger. But rural communities — where many struggle with limited job opportunities and lack of transportation options to reach grocery stores or food pantries — are especially hard hit by hunger.

 

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Cirba Solutions Gains Governmental Green Light

In October, the U.S. Department of Energy announced a $2.8 billion grant to supercharge U.S. battery manufacturing for electric vehicles and the electrical grid. Cirba Solutions, a Heritage family company focused on battery recycling, was one of the 21 companies awarded a portion of that grant. Here, in an interview with The Heritage Group, Shane Thompson, Strategy and Business Development for Cirba Solutions, discusses what a $75,000,000 grant from the U.S. Department of Energy means for the company and its future.

Tell us more about the grant.
It funds the first set of projects for President Biden’s Bipartisan Infrastructure Law. The U.S. government is trying to set up a domestic supply chain for critical materials so the country can expand manufacturing of batteries for electric vehicles and the grid.

What does the grant mean for Cirba Solutions?
It allows us to put more dollars into our new facility in Lancaster, Ohio, which was already in the works when we won the grant. We’re planning to expand the number of minerals we recycle and enhance our ability to upgrade materials before they re-enter the battery supply chain.

How will the grant impact the future?
The fact that our new facility is being built with the full confidence of the Department of Energy will help us introduce our product in the marketplace. In addition to funding, the validation adds visibility and credibility that will make us more attractive to customers, employees and investors.

How did you win the grant?
We responded to the Department of Energy’s request for funding, which included a rigorous application process. Our strategy was to apply for half of the available funding in the battery recycling category. We built on the fact that Cirba Solutions is unique, and we have experience to back up what we do. Laura Evans, our director of environmental, social and governance (ESG), led the application process, which included a robust environmental justice questionnaire and requirements. We welcomed that. We prioritize sustainability and ESG at Cirba Solutions, and the grant was a great opportunity to highlight some of those practices.

Why is the grant important for the country?
We’re creating a circular economy and reducing our reliance on fossil fuels and minerals mined in other parts of the world. Producing batteries and components in the U.S. will help advance our country’s goal to build a robust lithium-ion supply chain and meet the demand for electric vehicles.

What capabilities will you add?
Typically, in the process of collecting, disassembling, shredding and upgrading critical materials from lithium-ion batteries, we focus on nickel and cobalt. Our expansion in Ohio will allow us to add lithium and other materials to that list.

Now, when we chop up batteries and separate out materials, some parts of the battery — including lithium, carbon, manganese and aluminum — are sent to a third party for processing. In the future, we’ll run those materials, known in the industry as “black mass,” through a hydrometallurgical process at our plant. We’ll be able to keep the recycling process going and create more materials that can go back into the battery supply chain.

How does this impact The Heritage Group?
Winning the grant is something Cirba Solutions and Heritage employees should share in and feel good about. It shows that a company that got its start with The Heritage Group is betting on the right things, receiving validation at the highest level and growing, which is good for us all.

HAHDhAHSDHAHS

Sara Morris Discusses Family’s Commitment To Service

Since 2014, Fehsenfeld family retreats have hosted a United for Service event that addressed strategic and specific needs in various areas of the country. This year, with the inaugural United for Service event extended to all employees of The Heritage Group family, Sara Morris, Director of Strategic Experiences, discusses her family’s history of service and the goals of this year’s campaign to address food insecurities in the communities in which we live and work. 

 

Talk about the history of United for Service and to a larger extent, the Fehsenfeld Family’s involvement in service and giving back to communities.

In 2014, the Fehsenfeld Family Council decided it was time to refocus our family retreats. Several fourth-generation family members were wanting to become more involved in activities surrounding our gatherings, wanting to find different avenues for people to connect and give back to the community. The family spent a lot of time determining what was most important to us, and together we decided it was learning & giving back together.  We established two models for our family retreats: United for Learning, where we gather to learn about something new, often centered around THG and United for Service, where we collectively take on a community service project. It was always important that all ages could participate, so that even the youngest could create and be part of what the rest of the family was doing. There is something special about grandparents working alongside grandchildren, all coming together to help others.

When that idea was generated, was everyone immediately on board? 

It added a new energy to the family and certainly made people feel connected. This initiative gave everyone a new way of viewing how we as a family and now as a company can help others. We have a lot of people who are passionate about conducting service projects in their own communities. In some instances, we’ve been able to listen and learn what others’ passions are and to find venues to share those passions through service. In 2017, we held our retreat in Utah where we worked on my cousin’s urban farm, The Green Urban Lunchbox. Together we built a green house, repaired fences, prepped planting sites, and collected food to be delivered to the local community. It was great being able to learn about a family member’s passion, and to experience it firsthand.

What are the family’s expectations for this year’s United for Service efforts now that it has been extended to include the Heritage Family of employees?

When Amy and I took this idea to the family council to let them know we were expanding our efforts, everyone was overwhelmed with excitement and support. I could see us [the Fehsenfeld Family] doing this again and working alongside Heritage employees. There are great opportunities in the future.

What do you hope employees get out of this initiative?

I would love for people to make new connections or deepen relationships with employees and colleagues. I would love for people to better understand the importance of this kind of work, because as a family, it is deeply important for us. My hope is that it instills in employees a sense of pride for the organizations they work for and that they’re enthusiastic about addressing food insecurities across the country. Partnering with the United way is an exciting opportunity and I hope we can make an impact in our communities.

What specifically about food insecurity and our united mission to address hunger relief speaks to you? 

I have spent the last several years learning from our employees what’s most important to them and their families to help inform our Heritage Group giving pillars. Food insecurity wasn’t initially one topic we addressed, but it became clear with the onset of the pandemic in early 2020 that we cannot support the mission and goals of our pillars if people cannot eat. Food scarcity during that time became a very eye-opening, important experience. If, during the pandemic kids were not attending school, those kids still needed to find their next meal. Born out of that was our ongoing partnership with Gleaners, which is the largest food pantry here in Indiana. I imagine a lot of folks in Indianapolis are familiar with them, but much like our industries are spread across the state, so too is their presence as they distribute food throughout Indiana.

After the impact is measured and we’ve wrapped the inaugural United for Service campaign, what does success look like and how will we know if we have achieved our goal?

This is the first time we’re doing United for Service with members of the company, and I think it’s always hard to predict the outcomes the first time you do something. I hope we can listen to feedback and learn how we can better position ourselves for a greater impact next year, because this is going to be an annual event for The Heritage Group and our operating companies. Success for me is creating an experience that sheds more light on what the culture of Heritage is to a larger audience while proving to communities and our employees that this is who we are as a company. If we can empower our employees to connect with service initiatives in their communities, then we instill within them a source of pride for the work they do every day.

Of course, we are still planning for the first company-wide campaign, but if you were to name hopes for the future of United for Service, what do you want its legacy to be?

There is something about having this event in November, when our construction materials teams have quieted down a bit and we are entering a season of reflection and celebration with not only the date the company was founded, but Thanksgiving occurring the week after, that it all just feels special. I love the energy surrounding this drive and I love the idea of supporting causes that provide people with food access. I want it to be an event that grows each year. I am hopeful that our employees, regardless of location, can take part in some way.

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Award-Winning Duo

The Emmy Awards honors the best in television, but did you know that The Heritage Group has its own pair of Emmy-award winning filmmakers?

 

Built on a friendship that developed over two decades ago, filmmakers Bill Baker and Matt Mays have witnessed their working partnership grow into an award-winning collaboration. When not writing, directing, producing and editing dynamic video content for the Heritage family of operating companies, the duo creates works of film that receive significant accolades. Recently their film, a 30-minute featurette highlighting the work and importance of The Indianapolis Prize, won in the category of Outstanding Branded Content – Long Form at the 53rd Central Great Lakes Chapter Emmy Awards.

The pair first met in college and have since built not only a strong bond, but a working relationship that thrives on creativity, collaboration and trust. “What we have in place now was not expected, but it is the culmination of a 25-year friendship and working relationship. It’s not an accident that we ended up here together, but it was by no means a predetermined arc,” noted Matt. “But it’s a pretty funny and interesting culmination of thousands and thousands of hours of working together in all corners of the world.”

Prior to joining The Heritage Group, Matt and Bill worked together on several collaborations, including a series for ESPN called SportsCentury. “That project was a Peabody and Emmy-winning series, which turned into a bunch of work for other entities like History Channel and Discovery Channel,” said Matt. What followed was an opportunity for Matt to branch out on his own, which is when he discovered The Indianapolis Prize. “The vision for it was to be like the Nobel Prize for animal conservation.”

Founded in 2006 by the Indianapolis Zoo, The Indianapolis Prize is a conservation initiative that recognizes six individuals from around the world who have dedicated their lives and work to the sustainability of the Earth’s endangered species. Winners receive a cash prize of $250,000 and the five finalists receive $50,000. Armed with a camera and the goal of capturing the stories of these conservationists, Matt and his production team hop around the globe to film in exciting locations. “Matt does the production work of going out into the field and shooting all of the footage of all of those nominees,” said Bill. “We produce a short film for each of those six finalists, which are then used and screened at the semi-annual black-tie gala where they honor the finalists and winner.”

I hope that THG has a great respect for what we can produce, and that they trust us with our work and our vision. When you see that trust in action, it’s an amazing thing. That trust engenders us to want to put our best effort forward. To be able to continue working with Bill has made all of the difference in slowly building our own little production department, and it’s all exciting.” – Matt Mays

For the team, the accolades are only part of why they choose to work for this cause. “If you get into the subject matter of sustainability and saving species, The Indianapolis Prize is undoubtedly the most important and meaningful project I’ve ever worked on,” remarked Matt.

This 25-year culmination of honing their craft has now landed the pair at The Heritage Group, and their vision for telling dynamic stories is reflected in the work they produce in the many industries of the various operating companies. From training materials to marketing pieces to content displayed throughout the building, Bill works closely with the Marketing and Communications Department as editor for all video production needs of The Heritage Group and its operating companies. Additionally, Bill serves as Multimedia Services Lead, chiefly supporting the audio/visual needs of meetings and events at The Center. Matt produces, writes, and directs video content for THG and its operating companies, while serving in roles related to events throughout the Center. “Thanks to my work with The Indianapolis Prize, I have a perspective of what a lot of natural resources look like in a number of different countries. I know what the issues surrounding environmental struggles are in those places, so I can tell better stories around sustainability,” remarked Matt.

For Bill, the relationship and missions between The Indianapolis Prize and The Heritage Group feels like a natural alignment, especially regarding environmental stewardship and sustainability. For him, the work he and Matt produce is a showcase of how these amazing scientists and conservationists are striving to make the world a better place. He noted, “Written into the purpose of The Heritage Group is the idea of building a safer, more enriching and sustainable world by harnessing the power of family, which aligns perfectly with the work that we have been involved with The Indianapolis Prize.”

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Giving Back with Give Bags: Supplies for Students

Pictured: Mitch Kovalsky, Project Engineer at Asphalt Materials, Inc., with his Give Bag

Last month, the Heritage family of companies collected supplies for local schools and organizations benefitting students as part of the Give Bag campaign. First launched with a diaper drive in March, this year’s campaign features four opportunities throughout the year for Heritage employees to give back, culminating in a Day of Service in November. Each collection aligns with The Heritage Group’s strategic giving priorities: sustainability, STEM education and families. In May, locations across the country collected items for foster youth, which were donated to dozens of local organizations. As the school year approaches, everything from backpacks to notebooks to art supplies went into Give Bags this July, resulting in a total of 15,763 items. 


“We all need help sometimes, and I’m more than happy to help out in any way that I can. It’s great to work for a company where helping the community is a priority.” — Rebecca Rivers Duncan, business administrator at Asphalt Materials, Inc. (AMI) and a member of the Social Impact Task Force


THE RIGHT PATH

Interns Nate Foy and Fergus Washington-Smith pack some of the 5,116 items from AMI to be donated to the Glick Center.

At Heritage Construction + Materials’ (HC+M) Indianapolis location, donations were delivered to The PATH School (TPS), a free public charter school for grades K-8 that supports students’ social and emotional – as well as academic – growth. Their mission hits close to home for HC+M executive assistant Maly White, who sits on TPS’s board. “My passion is to show the youth that they can make it,” she said. “I’m a product of the LA Unified School District, and the trajectory of there to where I am now is my ‘why.’ People invested their time, energy and knowledge in me along the way, and now it’s my turn to do the same.” 

Maly joined the Heritage family following a 20-year career in social services, where she worked with students and adults with special needs. “Most recently, I worked at the Center for Leadership Development, which had a partnership with The PATH School,” she said. “When I came to Heritage, I wanted to maintain that connection in serving youth. I was approached about being a board member, and I accepted.” Since joining the board, Maly has become immersed in the school’s mission, students and environment. 

The school supply drive is only the latest example of HC+M’s involvement with TPS. Several Heritage co-workers have joined Maly in volunteering with students and donating items, including hats, gloves and scarves last winter. “Here at The Heritage Group, we’re serving people from the heart,” Maly said. “That’s the connection I make with The PATH School: albeit in a different capacity, we’re serving people.” By harnessing the power of the Heritage family, her HC+M office gathered 2,275 school supplies for the students at TPS. 

THG’s commitment to serving local families extends far beyond the first day of school. In September, employees will fill Give Bags with donations for domestic violence shelters and victims of abuse, and in November, employees at THG’s Indianapolis headquarters will partner with the Fay Biccard Glick Neighborhood Center at Cooked Creek for a nationwide Day of Service. For more information on THG’s giving and service efforts, visit https://thgrp.com/community/. 

 

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Supporting Foster Families

Family: The cherished framework of our Heritage culture and one of the big reasons I was drawn to work for this company. Healthy, loving families come in many forms, foster families being one.

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Foster Kids & Families

On any given day in the United States, nearly 424,000 children live in foster families. Foster families open their homes to provide a safe place for kids who’ve experienced physical, sexual or emotional abuse, neglect or other dramatic family disruption. Research shows that kids who experience highly stressful, traumatic experiences in their young lives have a higher risk for chronic health problems, mental illness and substance use problems in adolescence and adulthood. Early abuse can also negatively impact educational achievement, job opportunities and earning potential. However, a stable, supportive relationship with an adult can help children do well, even when they have faced significant hardships.

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Supporting Foster Families

May is National Foster Care Month, a cause near and dear to our Heritage family. Several employees serve as foster parents and other advocates, and we have former foster kids — including myself — among us too. To show our support for foster kids and families, our collective Heritage family is conducting a Give Bag collection May 2-20. The focus on foster support also aligns with the work of the J. E. Fehsenfeld Family Foundation (JEFFF) and is squarely in the center of Heritage’s strategic giving pillar which focuses on thriving children.

Lisa Ziemba, President, J.E. Fehsenfeld Family Foundation shared, “I’m excited to see The Heritage Group companies supporting an issue that is so important to the family foundation. For many years, JEFFF has provided regular support to a variety of foster care organizations across the country.”

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Families in the Trenches

Mike Wagley, plant operator at Asphalt Materials Inc.’s Warsaw plant, and his wife, Misty, have served as foster parents for 16 years. The children they’ve taken in through the program have ranged in age from 1 year to 17 years old. “Most kids only come into the home with a bag of clothes to their name,” Mike shared, “and most of the clothes aren’t fit to use.” Mike and Misty help their foster kids find a sense of normalcy by encouraging them to participate in school activities, sports and music. As a foster family, they enjoy going bowling, camping and visiting local racetracks.

Brandon and Rachel Roll’s family

Brandon Roll, leadman at US Aggregates’ Flat Rock quarry, and his wife, Rachel, saw a post on social media about the number of foster children in Indiana and the lack of available homes. In their hearts, they knew they had to do something. For one year, they’ve been foster parents and have welcomed 14-year-old twin girls into their family. When asked what items would be most helpful to collect for foster kids and families, Brandon suggested, “Clothes are always good (our foster children came to us with hardly any), gift cards for the foster kids so that they can purchase things that they want — this also gives them the chance to make decisions in a time when a lot of decisions are made for them — and their favorite candy and snacks.” He added, “Tickets to sports games, amusement parks, the zoo, etc., are a great gift! These fun times empower kids to be kids, something many foster children desperately need!”

Keely and Todd Hillard

Todd Hillard, senior purchasing manager for Asphalt Materials Inc., and his wife, Keely, had a desire to give back and began opening their home to kids in need last year. They currently have two foster kids, ages 2 and 4. Todd described the 2-year-old as quiet, sneaky and silly and the 4-year-old as energetic, caring and wild. Both children enjoy parks and playing. Regarding the May give bag collection for foster kids and families, Todd said, “I’m glad that our organization is supporting those in need. Foster families need support through both material needs and emotional needs.”

My Own Family

My kindergarten photo – You’ll see I got myself ready by cutting my own bangs.

I was a foster kid, too. I was part of the system my entire adolescence, in and out of different children’s homes, institutions and foster care as the cycle of poverty and addiction kept getting ahold of my young single mother. Her rights were eventually terminated when I was 13, and I aged out as a ward of the state with early emancipation at 17 years old. It wasn’t an easy time for me. I felt abandoned, like no one loved me or cared enough to protect me and help me succeed. So, personally, my heart goes out to the kids who are part of the system. It is hard to understand that this time won’t last forever when you are living through it.

The truth is countless people gave to me, from a kind word to a space in their home. Those experiences shaped me into who I am today. With my husband of 31 years, I’ve established a home where our children know the door is always open. I am an exception to the statistics. I had nothing when I was released at age 17. I worked retail to survive. It wasn’t until I was in my 30s while working full time at Riley Children’s Foundation that I put myself through Indiana Wesleyan’s evening adult program to earn a business management degree. Much of what I’ve been able to accomplish for my own family has been a result of hard work and becoming a part of this big Heritage family nearly nine years ago. I am grateful that they bet on me!

My work on the Social Impact Task Force and research into children in need of services recently led me to complete training with the Morgan County CASA program. I now serve as a court-appointed special advocate for abused and neglected children in my county.

Submitted by Patti Gault, Strategic Communications Director, Heritage Construction + Materials; Vice Chair, Social Impact Task Force, The Heritage Group

HAHDhAHSDHAHS

Giving Back with Give Bags: Diaper Banks

Pictured: Social Impact Task Force Vice Chair Patti Gault, Strategic Communications Director at Heritage Construction + Materials, purchasing diapers to donate with her granddaughters Norah and Audrey.

THG’s Alex Ray, Director of Business Development, poses with his family at The Center’s diaper collection point.

During the month of March, 25 locations across the nation harnessed the power of the Heritage family to make an impact at a local level. The first of four collections to take place in 2022, our Heritage diaper drive encouraged thousands of employees to contribute to diaper banks in their communities. Altogether, the Heritage family donated 35,532 diapers and 30,473 other supplies, like baby wipes and baby powder, for a combined total of 66,005 items.

The sum is only one side of the collection’s impact. Each participating location chose one or more local organizations to receive their donations, ensuring that the items collected made a difference in our communities across the nation. Last month’s campaign was the Heritage family’s first chance to use their Give Bags, large reusable totes provided to employees to facilitate donations.  

From Ohio…

Candy Faloon of East Liverpool’s United Way poses with HTS’s donations.

Heritage Thermal Services (HTS) in East Liverpool, Ohio, collected 1,060 diapers and 1,435 other supplies, including baby wipes and baby shampoo. Raymond Wayne, HTS’s Public Affairs Specialist and a member of The Heritage Group’s Social Impact Task Force, which organized the nationwide diaper drive, saw an opportunity to serve the surrounding community. 

“When I came to East Liverpool, our team here began engaging with the community even before operations got underway, and those activities remain ongoing,” Raymond said. 

“The Social Impact Task Force is an opportunity to share best practices with others in the company who are committed to serving the communities where Heritage employees live and work. The diaper drive was the task force’s inauguration, and we were not going to miss the opportunity to help make it a success!” 

As HTS employees gathered diapers and supplies in their Give Bags, Raymond connected with Candy Faloon, director of the local United Way, to coordinate a recipient. Candy passed the donations on to Family and Community Services, the local social services agency with the greatest need for diapering essentials. 

…to Texas

David Flowers, Facility Supervisor, poses with donations at Monument Chemical’s Houston collection point.

Over 1,300 miles away, in Houston, Texas, Monument Chemical collected 9,683 diapers and 12,729 diapering supplies for multiple local organizations. Monument Chemical’s Health, Safety, Security and Environment Coordinator Gloria O’Bannon, who also serves on the Social Impact Task Force, organized the area’s Give Bag collection. For Gloria, the campaign was a team effort: “Our site champions did a great job of engaging our employees by establishing a dedicated drop-off point for donations, sending emails, and highlighting the drive on TV monitors out in plant. I also attended safety huddles to explain the Give Bag concept and our goals for the year.” 


“Working for a company that cares about the community where our employees work and live is very important to me.” — Gloria O’Bannon, Monument Chemical


Because of the geographic scope of Monument’s operations, Gloria’s team had to get creative by coordinating the delivery of online donations. “It was fun getting Amazon deliveries and seeing our remote employees participate in the drive,” she said. Monument Chemical’s Houston location ultimately contributed one-third of the total donations from the Heritage family. “In fact, we had so many donations, we were able to support multiple organizations,” Gloria said, “including Arms of Hope and Meade County Community Action.” 

A Year of Giving

In May, the Heritage family will come together again to fill their Give Bags with donations for foster children and youth-serving organizations. By harnessing a network of over 5,000 employees nationwide, the Heritage family hopes to make a similar impact later this spring. Until then, locations continue to get involved in their local communities through educational initiatives, donations, household hazardous waste collections and volunteering.  

HAHDhAHSDHAHS

A Place in the Honor Fleet

Pictured: Teresa Wade (left) and Joanne Jones at a Wreaths Across America educational event.

For Heritage Transport truck drivers, hauling loads across the country is nothing new. For the past five Decembers, select Heritage drivers have carried a special load: thousands of wreaths to be laid on veterans’ graves across the country.

A Heritage Environmental Services truck ready to haul wreaths across the United States.

Wreaths Across America began in 1992 with a mission: To remember veterans, honor those who serve and teach future generations the value of freedom. In 2016, Heritage Transport sent two trucks to Abraham Lincoln National Cemetery in Joliet, Illinois, a meaningful site for members of the Heritage family whose loved ones are buried there.

“Most everyone has a veteran in their life, and this is our way of saying thank you for the freedom that we have today,” said Teresa Wade, Asset Management Coordinator at Heritage Environmental Services. “It touches my heart because my husband is retired military, so this is a big part of my life.” Wade comes from a family of servicepeople, including her father, nephews and twin brother. The Heritage Group is proudly home to hundreds of veterans, including Fred Fehsenfeld, Sr., former CEO and the second in The Heritage Group’s four generations of family leadership.


“The motto of Wreaths across America is to remember, honor and teach. We’re remembering the soldiers and honoring them, and teaching our children the importance of our freedom.” – Teresa Wade, Asset Management Coordinator at HES


Teresa Wade demonstrates placing a wreath at a Wreaths across America educational event.

Although the initiative is nation-wide, Heritage’s involvement hits close to home. Each year, more employees get involved, not only by donating to purchase wreaths but by volunteering to lay them in their local cemeteries. This year, seven HES locations will be laying wreaths, including those near Toledo Memorial Park Cemetery and Mausoleum in Ohio and National Cemetery of the Alleghenies in western Pennsylvania, where active Heritage managers were called to serve overseas. Employees from all over the company’s 26 locations have donated, and Indianapolis locations have hosted various fundraising events throughout the years. “This is our goal: to one day have donated as many wreaths as we transport,” said Joanne Jones, HES’s Sustainability Leader.

The drive itself, spanning from Columbia Falls, Maine, to one of 2,500 national cemeteries, is an honor shared by nine Heritage drivers so far. “It’s a privilege for the drives to haul the loads. You have a lot of drivers that request it,” said Jones.

“We let our veterans volunteer first, and then we have a lot of drivers that aren’t veterans, but their family members are. They want to do their part—they’re really big supporters. So they also had the opportunity to go,” added Wade.


“We like to honor our veterans, and include them, and show them that we care.” – Joanne Jones, Sustainability Director at HES


Members of the Heritage family salute fallen veterans.

National Wreaths Across America Day—a Saturday in December when tens of thousands of volunteers lay wreaths in cemeteries across the nation—has become a Heritage family affair. This year, Jones, Wade and their families will be traveling to Arlington to volunteer, where they’ll join military parent and HES Senior Vice President Angie Martin and her husband.

“We all really care about this charity and so many people—everyone that donates, everyone that lays wreaths—has a story to tell about their family, and that’s why they continue to support it. That goes to the whole Heritage family culture that we have, and family values,” Jones said. “I’m just proud to belong to a company that is so supportive of this cause,” Wade added. “It just means so much to me.”

To donate to HES’s Wreaths Across America page by sponsoring a wreath, visit https://www.wreathsacrossamerica.org/social/IN0127-HeritageEnvironmentalServices?Sid=166306|14720|0|1.

To read about two of The Heritage Group’s veterans, visit https://thgrp.com/a-reunion-to-remember/.