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Building a Safer World

For each of our more than 30 businesses, safety is a top priority. Because we tackle the big problems, we need processes that ensure the safety of our people and our environment. These are just two of the safety stories that happen at our locations every day, one close to home and one across the ocean.

Kallo’s Safety Milestone

from left: Manu, Gretel and Monument CEO Paul Raymond celebrate the milestone on site.

On Thursday, March 17, 2022, Monument Chemical’s Kallo, Belgium, team hit 1000 days without a major safety incident or lost time injury. And with 130 employees and 70 contractors working on site at any given time, the focus on safety has a large net to cast.

“Safety is all about behavior, and repetition is how you change behavior,” Manu Gyselinck, Kallo site manager, explained. “So here at Kallo, the conversation never stops. We’re constantly reiterating the importance of reporting incidents, no matter how small. These ongoing discussions are designed to make people feel more comfortable speaking up. We want our team to understand that when you make something visible to everyone, it can become an opportunity to learn and improve.”

While it’s important that these efforts start from the top, teamwork is the only way they can actually be executed.

“When you’re talking about safety, you’re never alone,” Manu added. “We focus on tiered accountability. As a site manager, I have to push and pull these efforts forward through my own actions. But I always expect everyone on site to keep safety top of mind and motivate one another to share this mindset. Our teams know the impact these efforts have on themselves, their colleagues, and their families, so in this way, they become stakeholders in the process.”

Much of this success is due to the implementation of the “STOP Principle” that encourages putting safety first before production.

“If something is not going in the right direction, we have to stop and evaluate,” Manu shared. “Everyone has the right to raise their hand and stop the process to help keep things on track. In the end, it’s about taking care of the customer, our colleagues and the livelihood of the plant. And with a stronger plant, lower costs will follow.”

“With all the challenges on our plates each day, it’s easy to slip into a reactive mindset,” Adam Pingel, VP of operations, explained. “But that only makes it tougher to get in front of issues. Constantly reevaluating what we’re doing and how we can do it better can help us resolve issues more effectively and efficiently – and hopefully prevent them from ever happening in the first place.”

A week after the team reached the milestone, the site hosted a food truck serving a delicious lunch of hamburgers and french fries to everyone in the main office. It was a small way to show appreciation for the great effort from everyone on the team, and a reminder that safety isn’t just about hard work—when achieved together, it can also be fun.

“When we win in safety, there are great opportunities to celebrate,” Adam added. “And there are opportunities to do that every single day. Our milestone celebrations are great, but our real wins happen every day thanks to every single person on this team.”

Flying the Black Flag at AMI

Hands-on confined space training at AMI’s Eau Claire, Wisconsin, location.

Stop-work authority is a policy that permits any employee to halt a job when they recognize a potentially hazardous or dangerous situation. At AMI, stop-work authority is called the Black Flag Safety Initiative — and it’s vital to maintaining a safe and empowering workplace culture.

If at any time an employee feels uncomfortable about a situation or task, they can stop and call “black flag.” This initiates a timeout that allows others to assess the potential for risk and put together a plan to address it, even if the risk seems small.

“Black flags can be as simple as an employee recognizing they need a different tool for a job or checking with a teammate if they’re getting too hot and need a break,” said Crystal Hudak, Regional Safety Director at AMI. “Many black flags are simply employees working hard, recognizing something isn’t right, and removing or mitigating the hazard as part of their everyday work.”

Crystal on the job in St. Elmo, Illinois.

A recent example of the black flag safety initiative comes from AMI’s Utica, Illinois, location. “An employee noticed that the amount of hot material a driver requested to load would put the total amount very close to the trailer’s maximum gallons,” Crystal said. “If there was an error in loading hot material, the trailer could have overflowed or material could have leaked out of the vent while the trailer was traveling down the road.” Recognizing the risk, the employee called black flag.

Ultimately, the driver and employee agreed to load less material, avoiding the potential for a leak. “This is a fantastic example of an employee noticing a potential safety or environmental issue and taking steps to address the hazard,” Crystal said.

Throwing the black flag – notifying your immediate supervisor of a hazard or concern – is everyone’s responsibility. Each employee is empowered with the same authority to stop work, meaning even AMI’s newest hires have the ability to ensure safety if an issue arises. “All employees are empowered to call a black flag, regardless of how many years they have on the job site,” Crystal said. “All of us can notice a hazard that someone else misses.”

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Giving Back with Give Bags: Diaper Banks

Pictured: Social Impact Task Force Vice Chair Patti Gault, Strategic Communications Director at Heritage Construction + Materials, purchasing diapers to donate with her granddaughters Norah and Audrey.

THG’s Alex Ray, Director of Business Development, poses with his family at The Center’s diaper collection point.

During the month of March, 25 locations across the nation harnessed the power of the Heritage family to make an impact at a local level. The first of four collections to take place in 2022, our Heritage diaper drive encouraged thousands of employees to contribute to diaper banks in their communities. Altogether, the Heritage family donated 35,532 diapers and 30,473 other supplies, like baby wipes and baby powder, for a combined total of 66,005 items.

The sum is only one side of the collection’s impact. Each participating location chose one or more local organizations to receive their donations, ensuring that the items collected made a difference in our communities across the nation. Last month’s campaign was the Heritage family’s first chance to use their Give Bags, large reusable totes provided to employees to facilitate donations.  

From Ohio…

Candy Faloon of East Liverpool’s United Way poses with HTS’s donations.

Heritage Thermal Services (HTS) in East Liverpool, Ohio, collected 1,060 diapers and 1,435 other supplies, including baby wipes and baby shampoo. Raymond Wayne, HTS’s Public Affairs Specialist and a member of The Heritage Group’s Social Impact Task Force, which organized the nationwide diaper drive, saw an opportunity to serve the surrounding community. 

“When I came to East Liverpool, our team here began engaging with the community even before operations got underway, and those activities remain ongoing,” Raymond said. 

“The Social Impact Task Force is an opportunity to share best practices with others in the company who are committed to serving the communities where Heritage employees live and work. The diaper drive was the task force’s inauguration, and we were not going to miss the opportunity to help make it a success!” 

As HTS employees gathered diapers and supplies in their Give Bags, Raymond connected with Candy Faloon, director of the local United Way, to coordinate a recipient. Candy passed the donations on to Family and Community Services, the local social services agency with the greatest need for diapering essentials. 

…to Texas

David Flowers, Facility Supervisor, poses with donations at Monument Chemical’s Houston collection point.

Over 1,300 miles away, in Houston, Texas, Monument Chemical collected 9,683 diapers and 12,729 diapering supplies for multiple local organizations. Monument Chemical’s Health, Safety, Security and Environment Coordinator Gloria O’Bannon, who also serves on the Social Impact Task Force, organized the area’s Give Bag collection. For Gloria, the campaign was a team effort: “Our site champions did a great job of engaging our employees by establishing a dedicated drop-off point for donations, sending emails, and highlighting the drive on TV monitors out in plant. I also attended safety huddles to explain the Give Bag concept and our goals for the year.” 


“Working for a company that cares about the community where our employees work and live is very important to me.” — Gloria O’Bannon, Monument Chemical


Because of the geographic scope of Monument’s operations, Gloria’s team had to get creative by coordinating the delivery of online donations. “It was fun getting Amazon deliveries and seeing our remote employees participate in the drive,” she said. Monument Chemical’s Houston location ultimately contributed one-third of the total donations from the Heritage family. “In fact, we had so many donations, we were able to support multiple organizations,” Gloria said, “including Arms of Hope and Meade County Community Action.” 

A Year of Giving

In May, the Heritage family will come together again to fill their Give Bags with donations for foster children and youth-serving organizations. By harnessing a network of over 5,000 employees nationwide, the Heritage family hopes to make a similar impact later this spring. Until then, locations continue to get involved in their local communities through educational initiatives, donations, household hazardous waste collections and volunteering.  

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Celebrating the Women of The Heritage Group

Thousands of women are responsible for making The Heritage Group and our world work. We asked women across the Heritage family of companies about their career inspirations, their work in our industries and the future of women in the field. Their answers revealed so many reasons to celebrate the women of the Heritage family, only a few of which are below. 

They power the work that connects our world.

“I started in the construction world at a young age working with my dad and have worked with other companies in the industry for five years. My mother (Deb Schriber) has been working with Milestone for 17 years now, so you could say she set an example for me. Working in the construction industry comes naturally.”

Julie Schriber, Superintendent, Milestone Contractors

Maria Kraemer Gutierrez, pictured with her children Adrian, 7, and Amanda, 4

“I actually came to Tri-State Asphalt quite by accident. My husband was working at the plant as a manager, and they were in need of workers, and I came in to help him. I’ve been here for 19 years.

Lorraine Heffner, Lab Technician, Tri-State Asphalt. Before coming to The Heritage Group, Lorraine previously served in the military as a heavy equipment mechanic.

“In Venezuela, where I was born, oil was a big industry, but not a lot of women pursued that career. I wanted to do something meaningful and that I was really passionate about. The oil field was unstable, and I liked the specialty chemical manufacturing industry, so I wanted to explore career in that area. Ten years later, and now I get to make chemicals that are used for things like hand sanitizer during the pandemic, so you can see the impact more tangibly.

Maria Kraemer Gutierrez, Plant Manager, Monument Chemical. Maria taught Spanish and English in Thailand before becoming a Plant Manager at Monument Chemical.


They’re innovators.

Andrea Moberly

“When I was in high school, no one ever talked about women’s scientific discoveries. Now our culture is becoming more aware of the importance of telling those stories, and as those are told, more girls are thinking, ‘this is a choice I could make for me, too’. If someone needs to do the work, why not me? If there’s work to be done, why not me?”

Andrea Moberly, Senior Analytical Research Chemist, Heritage Research Group. Andrea’s interest in science was sparked during a childhood trip to Yellowstone National Park.

I feel lucky, because working in Portage, it’s an almost completely female lab. We do have a lot of guys out in the plant. When you go to a conference or any kind of schooling, everyone has been very supportive, very welcoming and willing to listen.”

Penny Jacobson, Technical Coordinator, Asphalt Technologies Group. Penny has been working at Asphalt Technologies for nearly 16 years.

When I presented a business opportunity in Turkey to Heritage leadership, they said yes. The Heritage Group believed in the businessbut more so, they believed in me. It doesn’t matter gender, ethnicity, background, culture, all that if you create value and if you do the right thing, you have tons of opportunities.”

Sibel Selcuk, Vice President of Global Research & Development and Strategy, Monument Chemical. Sibel started out at Heritage Research Group before establishing a startup in Turkey and then transitioning to Monument.


They’re pioneers in male-dominated fields.  

Maly White (right) and Rebecca Rivers Duncan (left)

“I hear about the lack of women in the industry, but my experience hasn’t been the same.  At my building, I’m surrounded by women in leadership roles who are skilled, intelligent—just the whole package.  They have seats at the table where decisions are made, and it is just one more reason I am glad to be working here.”

Maly White, Executive Assistant at Heritage Construction + Materials. Maly is an army veteran and serves her community on the board of Indianapolis’s PATH School.

I learn even more by being part of Women of Asphalt, which is a nationwide initiative. It’s great to partner with women who have worked in the asphalt industry for 20 years; they might live in Los Angeles, but I have that resource. It’s good to be involved in things like that, especially when you’re new to the industry. That’s advice that I would give to any woman coming in: Get involved, ask questions, take advantage of the resources.”

Rebecca Rivers Duncan, Business Administrator, Asphalt Materials, Inc. Rebecca is mother to Jada, a future Doctor of Veterinary Medicine; the two have three rescue dogs between them.

“Coming from a farm community and having strong women in my family, I didn’t have preconceived notions of women can’t do this or that.  I think that has helped me the most.  I love our workers, the dirt, and the work itself.  I think the field employees realized I was there for them and cared and I haven’t had any major issues in the whole 25 years.”

Amy Bingham, Senior Safety Representative, Milestone Construction


They support and encourage the next generation of women in the materials sciences.  

“When I graduated over a decade ago, women made up only 10% of my civil engineering class. Since then, I have seen nothing but significant growth in the number of females applying for and pursuing careers in this industry.”

Rachel Lockhart, Plant Manager, US Aggregates. Rachel followed in the footsteps of her father, who owned a construction company and masonry business.

Kristin Sweeney

“The future is more than bright for women in the environmental industry, especially within Heritage. We have women in executive and leadership positions across the company. We have women in every type of position, from Drum Handlers to Senior Vice Presidents. If you look at any role within our company, you’ll see women working hard and excelling at what they do.”

Raven Shyrock, Customer Experience Manager, Heritage Environmental Services. Over the past two years, Raven has leveraged her role to help clients meet COVID-related requirements for health and safety.

“When you do what you love and are passionate about it, it’ll show. Jump in! Find a mentor (a man or a woman) who will help you through the challenging times and celebrate your accomplishments with you.  I think girls should also know that the construction industry of today is not the same as it was 20 or 30 years ago. Technology has come so far that we have a variety of roles to suit everyone!”

Kristin Sweeney, Director of Operations, US Aggregates. Kristin got hooked on the mining industry during a summer internship in 2004.

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Cultivating Confidence

How an innovative female scientist launched a Turkish startup, forged a career in global research and development and created a legacy of leadership

A strong foundation

Sibel at her college graduation

When Sibel Selcuk joined Heritage Research Group (HRG) in 2006, HRG looked very different than it does today. “There were only three female scientists, including me,” said Sibel, who first came to the United States after graduate school in Turkey. “Now when you look at HRG, we have not only female scientists but female engineers. We’ve become more diverse in every angle you can imagine. And that’s really important.”   

Back in the mid-2000s, Sibel was new to Indianapolis and searching for a job. With a Ph.D. in chemistry and the help of the American Chemical Society, Sibel connected with Erin Clark, a senior analytical research chemist at HRG.   

Erin introduced Sibel to The Heritage Group. Soon after, Sibel joined HRG as a research chemist, working on everything from asphalt emulsions to shampoo. The diversity of the job brought surprise and satisfaction.  

“What I ended up doing for the Heritage Research Group — I didn’t even know a job like that existed,” Sibel said. “One day I’d be working on an asphalt-related project, and then it would be an environmental customer’s project, and the next day I’d be doing analytical work.”


“You work with something new every day, and you make new things out of the things that people can’t use. It’s always problem-solving, and that’s the part that I love.” 


Launching innovation

Sibel networking with young professionals

In addition to her dedication to the work happening in the lab, Sibel formed a bond with her HRG co-workers. “When I joined HRG, I had just gotten married, and I had absolutely no family in town,” Sibel said. “Everyone in that group became my family — and they treated me like family. It doesn’t matter where I am. I know they’re there for me and I’ll be there for them.”  

After finding a home in the lab, Sibel began to consider how total waste management could apply to new settings. Observing a coworker’s business venture abroad, she sought out new opportunities for the business to grow internationally. “I came up with a couple of ideas and I presented them, and for some of them they said no,” Sibel noted. She remained determined to keep her eyes open for opportunity. “Then I presented the opportunity in Turkey, and they said yes.”  


“When they said, ‘we’re going to do this,’ what they meant was: ‘We’re going to do this because we believe in you.’ That meant a lot to me.”


International insight

Sibel’s daughter Ada, an aspiring scientist

Starting a business in her native Turkey was a turning point for Sibel’s career. “The Heritage Group believed in the business,” she recalled, “but more so, they believed in me.” Betting on Sibel paid off: İnteraktif Çevre, Heritage’s Turkish waste management venture, was established in 2015.   

Sibel had experience in market intelligence and technology evaluation, and the Turkish startup was her first foray into business management. But she was ready. Her background in science had prepared her for much more than working in the lab.  

“In chemistry, graduate study is more like problem solving, so it teaches you how to approach a problem or an opportunity and figure it out. That’s similar to building a business and doing a startup,” Sibel said.  After seeing her success at İnteraktif Çevre, Heritage leadership recognized Sibel’s talent. “I was so lucky. Amy (Schumacher, CEO of The Heritage Group) was my mentor throughout my career. She always supported me, so when she asked if I would consider a position at Monument, it turned into my best experience at Heritage.”  


“I did lab work, I did development, I did a startup, but until joining Monument I was never part of an operating company. Seeing how Monument works has dramatically changed my perspective on research and how we do things.”


A lasting bond

Sibel during her first year of PhD studies

In her current role as vice president of Global Research & Development and Strategy for Monument Chemical, Sibel unites her passion for chemistry with business savvy to solve problems for customers across the globe. She credits her experience at Monument with a new perspective on the chemical research process.   

“When we develop something in the lab, we’re fairly good about thinking big picture. But when we live it day in day out, it’s really different,” Sibel said.  

“It takes big-picture thinking in a real-world context to take opportunities to the next level. We need more scientists and engineers who lead with practical applications in mind. It’s really important for them to develop themselves, but it also helps the businesses overall.” 


“Within Heritage it doesn’t matter gender, ethnicity, background, culture, all that—if you create value and if you do the right thing, you have tons of opportunities.” 


Facing the future with confidence

Reflecting on her career as a woman in a male-dominated field, Sibel noted that gender shouldn’t hold anyone back from their aspirations.   

The key is to build self-confidence, something Sibel prioritizes when mentoring young scientists. She encourages her mentees to build their confidence in the lab before venturing out: “Giving yourself time there will strengthen your leadership skills and your contribution to the business in the long run.”  

Linda Osborn (left) and Sibel at The Center

Scientific skills have value in the business realm. That’s just one reason, Sibel said, that all scientists should feel confident that they can contribute beyond science and technology.  

In addition to mentoring, Sibel prioritizes giving back to the American Chemical Society, which helped her secure her first job at HRG. In 2013, she and Linda Osborn, Director of Analytical Research at HRG, worked with ACS to plan an event for children to celebrate science. The event was held at the Indianapolis Motor Speedway (IMS), which has benefitted from HRG’s research on and development of asphalt and aggregates.   

Sibel hopes that her passion for mentoring and inspiring young people will encourage more kids — especially more young girls — to explore science. Her advice for them? “Whatever you want to do as a woman, you just have to believe in yourself and go after it. Being female or male is not a differentiating factor.”